Our solution:
With our specially developed product myDCE as the basis, we were able to deliver the perfect solution to the company’s long-standing problem.
Our basic concept became myWBG Pooling. A platform that offers a flexible and seamless connection to the service provider’s ERP system.
Customers and service providers now communicate via a platform that can be expanded with our DCE-ID scanning solution for a fully digitalized reusable cycle.
This also enables the recording of the Global Returnable Asset Identifier (GRAI) via a single platform.
In developing this software concept, we were able to understand that customers do not want to use multiple systems for load carrier management. That is why our solution also enables the management of customer-owned load carriers with customers and suppliers. In the same platform, but independent of WBG Pooling.
Other pool service providers can also be connected directly on request.
The integration of myWBG Pooling into the customer processes also took place in various ways, which significantly simplified the implementation with various stakeholders:
- Manual entry of orders and movements in the browser
- Upload of data, e.g. as a CSV file
- Data transfer from the customer’s ERP system via an interface
- Data exchange in EDI format
The impact:
WBG Pooling’s customer service has been significantly improved thanks to its own portal and new customers have been acquired, particularly for the PaaS concept.
Internal processes have become more efficient, leaving more time for the really important challenges in day-to-day business.
With our myDCE software, you too can discover an innovative solution that takes your pooling management to a new level – efficient, transparent and user-friendly!
With our myDCE software, you too can discover an innovative solution that takes your pooling management to a new level – efficient, transparent and user-friendly!
